Departure

Departure

Our Meet and Assist Service offers you hassle-free travel experience. A meeting point will be arranged and you will be assisted to check in, and escort you through the fast-track immigrations, lounge (if applicable) and gate


• Meet and Greet at departure hall
• Baggage Handling Service
• Check-in Assistance
• Security and fast track immigration.
• Access to Lounge (if applicable)
• Escort to the boarding gate

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Arrival

Arrival

You will be welcomed at the arrival gate by our Service Officer with your name on a placard. Our Officer will escort you through the fast –track immigration, lounge (if applicable) and collect your luggage at baggage claim area and will escorted till your vehicle


• Meet and Greet at the arrival gate
• Access to Lounge (if applicable)
• Fast-track through immigration
• Assistance with luggage collection
• Escort to your vehicle

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Transit

Transit

We will transfer you to you next destination with comfort and convenience. Our Service Officer will meet you at the arrival gate or the passenger boarding bridge of the aircraft with the placard. They will bring you to transfer desk for check in next departure flight, fast track through immigrations and security, escort you to the lounge (if applicable) and on to your connecting flight


• Meet and greet upon arrival at the gate
• Check-In Assistance
• Fast-Track through Immigration and security
• Assistance with luggage collection
• Access to lounge (if applicable)
• Escort to the boarding gate

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SPECIAL NEEDS

SPECIAL NEEDS

Traveling with infants

  • We can provide assistance to passenger traveling
    with kids which allowing adult guest to travel stress
    free.


Unaccompanied Minor Service

  • Our dedicated team will ensure your bonds safely and
    keep their next of kin updated on the status of their
    journey.


Wheelchair assistance

  • We can make arrangement for special wheelchair
    assistance if required.


Flower Bouquet

  • A beautiful bouquet of flower will be delivered to your
    guest upon arrival or before departing at the entrance
    of the terminal. (48 hrs prior STD/STA).

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